Haidilao Hotpot Review Haidilao is one of the best hotpot restaurants if you're looking for great service and quality ingredients. The staff is super attentive, offering small perks like snacks, aprons, and even free manicures at some locations. The food is fresh, with a wide variety of meats, seafood, and vegetables. Their soup bases, especially the spicy mala and tomato broth, are delicious, and you can mix your own dipping sauces. The handmade noodle show is a fun touch. Though it's pricier than some other hotpot places, the experience and service make it worth it. If you love hotpot, Haidilao is a must-try! Rating: (5/5)

Love this place. The service is top notch and the food is excellent. Always come back for more

Haidilao is my favorite Chinese New Year tradition. Even though I'm far from my family, getting the tomato soup base always brings nostalgia and I don't think I'll ever not love this place. The location was beautifully decorated in preparation for the Year of the Snake with adorable cartoon snakes and 福 banners all over. The dancing noodles are also a favorite of mine, and I love how much the performer seems to enjoy doing it, especially when he whips the noodles at our faces . I haven't seen these desserts on previous visits so of course I had to order them and they did not disappoint. Service at this location was excellent. I've been here previously and there weren't enough Mandarin speakers, but this time there was a healthy mix of Mandarin and English speakers.

Been a while since we visited, but very glad we did. We realized how much we enjoyed coming here! We were 17th in line, but were seated in about 15 mins so no complaint there. Got seated and it was a busy Sunday evening! We loved the vibe as it was lively. We ordered quite a bit not remembering the portion size.. 4 different meats, baby squid, tripe, assorted mushroom combo, 2 rice bowls, full orders of Napa cabbage and bok choy just for 2 people. Everything was fresh and it tasted very nice. We also tried 4 different broths..all absolutely rich in flavor. We ended up cooking the rest and took it to go. Our bill was around $200, but the service was so great we added a 25% tip to it. They started using the robot to bring you foods as well, but I noticed it required staff attention from time to time. Overall, we'll definitely be back as we enjoyed every minute of it. I highly recommend to anyone who's thinking about it! 5 stars!

I love haidilao and this locations meets expectations! For a Saturday night, we were seated within 45 minutes. Service was great at this spot too. We got the sukiyaki and Tom yum broths. Our go-to order at hot pot places. The sukiyaki wasn't overpowering with sugar, which I liked, and Tom yum wasn't too spicy or sour. The beef toro was amazing, highly marbled and so tender. Short rib was good quality as well. On the more expensive side, but food was good.

Fun experience! Located in the Westfield Century City Mall, the place itself is spacious and cute. It's always busy, so I highly recommend making reservations. We tried two different soup bases, but you can order up to four. We went with Miso and Tom Yum, and my personal favorite was the Tom Yum soup base. You place your order through an iPad, which is pretty cool. After selecting your meats and veggies, you can also opt for the seasonal buffet option. It includes various sauces, veggies, fruits, crackers, potato salad, and mushroom salad. I definitely recommend adding the buffet, as I think it's necessary for the full experience. For protein and veggies, I recommend the fish balls, fried bean curd rolls, and Udon noodles. However, there are plenty of options to choose from. Your order is delivered by a robot, which was super fun! The restaurant staff is also very helpful, especially if you're new to this type of dining experience. The place is a bit pricey. The veggies and steaks, in particular, are somewhat overpriced for the portion size. I also think the buffet should be included rather than charged separately, as there's no way to enjoy sauces with your hotpot otherwise. As an experience, it was fun, but I don't think I'll be a regular.

Wow so fast and service was great! Thanks Hirtota and CoCo! Restaurant so clean as well!

Our experience at HaiDiLao was incredible!! The meat was so tender and the broth was immaculate. We really loved the sauce bar and the complimentary desserts and snacks as well. We sat in a private room (for free!) and our waitress May was so kind, lively, and even made us dessert from the sauce bar afterward :'). We appreciate so much the hard work and care from everyone at HaiDiLao to provide such a wonderful experience for their customers. :)

The food is so good, and the staff is very accommodating and welcoming! Additionally, the Christmas decorations are so cute! Will love to come again!